Contact Us

We are committed to improving your health care experience and welcome your questions and feedback. The form below is for general information purposes and is not intended for emergencies, medical diagnosis, or patient care issues. If you have an urgent medical issue, please call 9-1-1. Questions and comments submitted using this contact form will be responded to during normal business hours, Monday-Friday, 8 a.m. to 5 p.m.

Physician appointment changes or cancellations should be submitted through MyChart, or by calling your physician office directly.

Looking for a doctor? You can use our Find a Doctor online search tool to help you choose a physician that is best for you or your loved one or call 314.362.9355 or 800.392.0936.

Looking for an answer to a specific question about COVID-19? Check out these frequently asked questions, categorized for your convenience into the following sections: Vaccines, Testing, Masking, General COVID-19 Information, and Visiting BJC Facilities.

We do not provide replacement vaccine cards. For information about vaccination records, in Missouri, visit Missouri Department of Health and Senior Services (; in Illinois, visit Illinois Resident Immunization Portal

If you are a reporter with the media and need assistance, please use our media contact form.

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